Legal & Compliance

These documents set out how Property Direct Hub operates under South African law, including the Protection of Personal Information Act (POPIA), the Promotion of Access to Information Act (PAIA), the Electronic Communications and Transactions Act (ECTA) and the Consumer Protection Act (CPA). They are written in plain English for practical use and are not legal advice.

Using the platform

The rules for using Property Direct Hub.

Property Terms

Listings, buyers, sellers, agents, advertising, documents, enquiries and viewings.

Inspection Terms

Preserved inspection record-keeping terms.

Privacy and information

What we collect, why, who we share it with and how we protect it.

POPIA Information

Our approach to the Protection of Personal Information Act.

PAIA Manual

Records we hold and how to request access.

Cookie Notice

Essential and optional cookies, and how to manage them.

Consumer and electronic notices

CPA Notice

Consumer rights, risk notices and direct marketing.

ECTA Notice

Section 43 disclosures and electronic transactions.

Your rights and help

Data Subject Rights

Access, correction, deletion, objection and withdrawing consent.

Complaints

How to complain and where to escalate.

Security & Data Breaches

Our safeguards, reporting and breach notifications.

Information Officer

[ADMIN PLACEHOLDER — Information Officer full name] ([ADMIN PLACEHOLDER — designation]) · [ADMIN PLACEHOLDER — Information Officer email address]

Legal notices

Property Direct Hub, operated by HMR Property Solutions · Vincent, East London, South Africa · rentdirecthub@hmrprop.co.za